Configuration Management
IT infrastructures become more and more complex and it becomes more and more difficult to register and administer systems, network components, applications, middle ware and their connections between each other without automatic help. At the same time the economic risk, which comes from a downtime or an incorrect change of an element for the essential IT systems of a company increases.
Legal and other regulatory guidelines like SOX and Basel II demand processes for a detailed documentation of the configuration and control of changes in the IT infrastructure from companies. But also normal contractual agreements about the utilization of licenses necessitate a tracing of installations. Do your current management tools and processes meet these demands or do you have to amass all the information with a lot of time and effort if this case arises?
Badly planed, manual done and uncontrolled changes on the IT infrastructure are reason for more than two third of all incidents on IT services. The troubleshooting can often be considerably improved, but it is more effective to avoid disturbances before the occur. When was the last time, that an IT service has failed for a technical reason – and not for an unthought-of or incorrect change?
Through the implementation of a configuration management you have a detailed documentation of the configuration and control over changes on the infrastructure, in addition you avoid incidents because of uncontrolled changes in the IT infrastructure.
Advantages of the Configuration Management
- Improved error handling
- Process standardization
- Effort reduction
- Service transparency
→ Benefit from the advantages of configuration management and contact us: vertrieb@atix.de
